Troubleshooting and Support Information

support

FLIR Bridge keeps detailed logs of system events for both auditing and troubleshooting use. To access them, click “Logs” in the left menu bar. There are five logs in the system:

  • Audit: Tracks all configuration changes and data uploads performed on the FLIR Bridge system.

  • Notifications: If you are using the FLIR Bridge notification service this log will give details of notifications that have been triggered

  • Packages: This log will give you information about the installation and upgrade of FLIR Bridge packages for services and plugins.

  • System: All events and scheduled tasks and their status.

  • Tasks: The most recent scheduled tasks that have run and their status

Do not hesitate to contact our Customer Support Center if you experience problems or have any questions.

For customer support help go to http://support.flir.com.